Support Tool

com.f-secure.fsmac.fsdiag · Utilities · v1.0.31693

Native Version Spotted 2 devices · 3.3 MB · Impact: 43/100

Native Version Spotted

Universal version latest seen at v3.0.68855 · Reported by 78 Macs in the community.

All sighted native versions (18):

v3.0.67683 ×3 v3.0.68855 ×10 v3.0.66557 ×8 v3.0.68505 ×16 v3.0.65873 ×11 v3.0.43414 ×3 v3.0.47125 (Apple Silicon) ×1 v3.0.66051 ×3 v3.0.43414 (Apple Silicon) ×1 v3.0.50190 ×6 v3.0.47125 ×2 v3.0.62280 (Apple Silicon) ×1 v3.0.62280 ×1 v3.0.68185 ×7 v3.0.66051 (Apple Silicon) ×2 v3.0.65873 (Apple Silicon) ×1 v3.0.65371 ×1 v3.0.60838 ×1

Sighting data is community-sourced — version availability and pricing should be verified with the developer.

About This App

Support Tool (with bundle ID com.f-secure.fsmac.fsdiag) is a system diagnostic and support utility developed by F-Secure. It helps IT administrators, help desk staff, and support personnel gather detailed system information, generate diagnostic reports, and troubleshoot issues on Mac computers. The tool collects hardware, software, and configuration data to facilitate remote support interactions and streamline the diagnostic process. It is primarily used in enterprise and managed IT environments where support teams need quick access to detailed machine information without requiring end-user technical knowledge.

Versions Seen 2 versions

v3.0.37976 v1.0.31693

AI Recommendation

1 suggestion

Support Tool AI

https://www.f-secure.com/en/business/support

Good news: A native Universal Binary version of Support Tool now exists and has been confirmed running on real Macs in the community (version 3.0.68185, first sighted May 2026). Update to the latest available version from F-Secure to get full native Apple Silicon support. This means your app will run natively on Apple Silicon Macs without any Rosetta 2 translation, delivering better performance and compatibility. Check F-Secure's official support channels or your organization's software distribution system for the latest version available to you.