GoToAssist Customer

com.logmein.g2ax.customer · Business · v4.8.0.1692

Native Version Spotted 12 devices · 17.4 MB · Impact: 48/100

Native Version Spotted

Universal version latest seen at v4.8.0.1737 · Reported by 1 Mac in the community.

Sighting data is community-sourced — version availability and pricing should be verified with the developer.

About This App

GoToAssist Customer is the remote support client from LogMein, designed for customers to initiate or join remote assistance sessions with support technicians. It enables screen sharing, remote control, file transfer and chat between customer and support agent, typically used for IT helpdesk scenarios, technical support and troubleshooting. A native Apple Silicon build has been confirmed running on Macs in the Rosetta Check community.

Versions Seen 4 versions

v4.8.0.1708 v4.8.0.1702 v4.8.0.1692 v4.7.0.1673

AI Recommendation

1 suggestion

GoToAssist Customer AI

https://www.logmein.com/gotassist

A native Apple Silicon build of GoToAssist Customer exists. To upgrade from the Intel version to the native build, visit logmein.com or search for GoToAssist Customer to download the latest installer — the official download page serves the Universal Binary on M-series Macs, so the standard installer will automatically give you the native version. After installing, your account credentials and session history will be preserved. If GoToAssist was originally installed via the Mac App Store, check the App Store app instead and update through that channel, which will keep itself in sync with the latest native build. Once updated, you will see noticeably better performance and improved battery life during remote support sessions.