CC Troubleshooter

com.adobe.ccd.troubleshooter · Utilities · v5.11.0.522

Native Version Spotted 27 devices · 878.8 KB · Impact: 43/100

Native Version Spotted

Apple Silicon version latest seen at v6.9.0.618 · Reported by 574 Macs in the community.

All sighted native versions (15):

v5.9.0.373 (Universal) ×12 v5.8.0.592 (Universal) ×2 v6.9.0.618 ×457 v6.4.0.357 ×11 v6.8.0.821 ×23 v6.3.0.207 ×6 v6.0.0.571 ×6 v5.10.0.573 (Universal) ×3 v5.11.0.522 ×2 v6.8.1.856 ×25 v6.1.0.587 ×5 v6.2.0.554 ×2 v6.7.0.278 ×11 v6.6.0.611 ×3 v6.5.0.348 ×6

Sighting data is community-sourced — version availability and pricing should be verified with the developer.

About This App

CC Troubleshooter is an Adobe utility that diagnoses and resolves issues with Creative Cloud applications on Mac. It scans for corrupted installations, missing dependencies, conflicting software, and other problems that prevent Creative Cloud apps from running smoothly. Users typically run it when experiencing crashes, launch failures, or unusual behavior in Adobe apps like Photoshop, Illustrator, or Premiere Pro. The tool automates troubleshooting steps that would otherwise require manual intervention or contacting Adobe support.

Versions Seen 14 versions

v6.5.0.348 v6.4.0.357 v6.3.0.207 v6.0.0.571 v5.9.0.373 v5.7.1.1 v5.7.0.1307 v5.6.5.58 v5.6.0.788 v5.5.0.619 v5.4.5.550 v5.4.3.544 v5.11.0.522 v5.10.0.573

AI Recommendation

1 suggestion

CC Troubleshooter AI

https://helpx.adobe.com/creative-cloud/kb/cc-troubleshooter.html

Good news: Adobe has already released a native Apple Silicon version of CC Troubleshooter. Version 6.9.0.618 and later include full Apple Silicon support and have been confirmed running on over 100 real Macs in our community. You should update to the latest version immediately through Adobe's official channels—simply launch the Creative Cloud desktop app and check for updates, or visit Adobe's download page. The update is seamless and requires no additional action beyond standard installation.