GoToAssist Customer
GoToAssist Customer is a remote support application from GoTo (formerly LogMeIn) that allows users to receive technical assistance from support representatives. When a customer needs help, they launch this app and provide a session code to connect with a support agent who can then view their screen, control their computer remotely, and troubleshoot issues. It's commonly used by businesses and IT support teams to provide remote assistance to employees or customers without requiring physical access to their devices. The app is the client-side component that pairs with GoToAssist Expert used by support agents.
Suggested Replacements
1 suggestionBased on the search results, GoTo appears to be actively maintaining GoToAssist with recent updates to both the web version and corporate versions. The search results mention recent releases and ongoing development, including updates to the customer app for Mac accessibility settings compatibility. However, I could not find definitive information about whether the current GoToAssist Customer app is a Universal Binary with native Apple Silicon support. Given that this is an actively maintained enterprise product from a major company, you should check with GoTo directly or update to the latest version through their official channels to see if Apple Silicon support has been added.
Native version · Reported by in the community.
Sighting data is community-sourced — version availability and pricing should be verified with the developer.
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